Exchange

We currently don’t have an exchange policy unless the product is delivered damaged. Exchange depends on sufficient proof of damage being caused from our end, so images and videos of unboxing and delivered product at the time of unboxing must be submitted to be eligible for exchange.

Our team will assess the degree of damage and then offer a solution.

Late or Missing Exchange

If you haven’t received an exchange yet, please contact us at our contact information mentioned in the website.

Cancellation

Once the order is placed, we don’t entertain any cancellations. In special circumstances, a request to cancel the order and initiate refund or credit note must be raised within 24 hours of placing the order via phone or email. Once approved, the amount will be refunded to the same account after deducting the payment gateway fee.